Skip to main content
Level 5
January 28, 2021
Question

printing problem

  • January 28, 2021
  • 1 reply
  • 6 views

Hello everyone

I am having a problem printing the return.  I receive a message that says unable to print file.  File corrupt.

Is anyone having this problem?

I was able to print a 2019 return.

 

This topic has been closed for replies.

1 reply

Intuit Community Champion
January 28, 2021

Hi Janine,

   I have not come across this but I have only printed one return and I cant actually print it due to 8995 not being ready. Have you tried multiple returns or is it only the one?

Intuit Community Champion
January 28, 2021

I printed a state only return, and it went ok. Try repair updates, and reboot. Hope that works

 

janineAuthor
Level 5
January 29, 2021

Thank you for your concern.  My IT person ended up switching me to another printer.