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P
PChin
Level 4
January 11, 2022
Solved

Printing from ProSeries Basic 50

  • January 11, 2022
  • 1 reply
  • 0 views

I have entered some estimates for a client and am trying to print page 1/2 of the 1040.  It takes me to a Pay Per Return and wants me to Authorize a $49 charge.  Is there something wrong or is it just too early?

 

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Best answer by Just-Lisa-Now-

Are you sure youre using Basic and didnt download Professional by mistake? It happens more often than youd think.  If your toolbar looks like this, youre using Professional and youd be required to Pay Per Return (printed or Efiled).  Basic looks completely different.

1 reply

IRonMaN
IRonMaN
Level 15
January 11, 2022

Try clicking "tools" > "license product".

Slava Ukraini!
    P
    PChinAuthor
    Level 4
    January 11, 2022

    That did not work.  I did verify under tools that I have ProSeries Basic 50

    IRonMaN
    IRonMaN
    Level 15
    January 11, 2022

    If that didn't work, then I think you are going to have to call support.

    Slava Ukraini!
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