Printing

9 replies
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Is anyone else having the issue of missing forms and schedules when Proseries 2020 prints? It is so random and I cannot find a solution. Wasting my time! Why do I spend so much on this piece of junk software????

ProSeries Professional

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Just-Lisa-Now-

Intuit Community Champion

I have not experienced this at all, sorry.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

PATAX

Level 12

I have not encountered any issues with this matter either. Try to do a detailed search on this forum using different keywords and maybe eventually you can find the solution to this problem. Good luck.

dkh

Level 15

Is it happening when printing File Copy or Client Copy or Preparer Copy. Have you looked in the Print Options for Control Which Forms to Print to see what the setting is for the forms that aren't printing.

S

SFBacctAuthor

Level 4

It is on every copy...filing, client copy and preparer. Yes, I have made sure the forms are checked as I have been using this software for going on 15 years now. The software gets worse every year.

The printing issue is random, like I said. However, I keep updating the software and restart it and that seems to help. I am just very concerned that I will not catch when it doesn't print all of the forms.

dkh

Level 15

I too have been using ProSeries for 15+ years - just trying to help with what I would look for if I was having same issue as you. Are you printing to a wireless printer ? Bad signal to printer causing date to be lost? Is it an older printer that needs the driver updated ?

I had some quirky issue with my printer a few weeks ago where every page too a painstaking minute to spit out. I am positive this software caused it. I had to reset printer to factory default to get it working right.

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