Print This Client is not available for read-only returns

Forum|Forum|4 years ago
December 10, 2021
4 replies
12 views

I am unable to figure out how to create a pdf for this client. When i got to print i keep getting "Print This Client is not available for read-only returns" . Anybody knows if i can make it now read only?

ProSeries Professional

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dkh

Level 15

Which tax year are you in ? Are you on a stand alone or network ?

Mine works fine in 2021 (Form 1040 - stand alone.)

M

MedRunAuthor

Level 2

Sorry I guess I should have added that information.

This is a customer still from 2020 that had some updates to do. It works fine on customers from 2021. I thought maybe there is a location where we can set files as read only.

Just-Lisa-Now-

Intuit Community Champion

Go to Windows File Explorer in the ProSeries Data folder find that client's file, adn right click on it and choose Properties....is it marked as Read Only?

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