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Level 1
December 11, 2020
Question

Print return for 2015

  • December 11, 2020
  • 2 replies
  • 19 views

I have been using ProSeries and ProSeries basic since 2013.  I am trying to print a Corporate return for 2015  (this new client hasn't filed since 2014. I was able to print returns for 2014 and 2016) but it says it cannot license my product.  How can I get this to print.  Thank you.

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2 replies

Just-Lisa-Now-
Intuit Community Champion
December 11, 2020

If youve updated the program and updated the licensing and youre still getting nowhere, you'll probably have to call support.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
IRonMaN
Level 15
December 11, 2020

Plus the extra gold standard of rebooting your computer 👢

Slava Ukraini!