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AllTax1
Level 2
Jan 8, 2026 7:11 PM UTC
Solved

POP UP

  Is anyone else getting a pop up about Protection Plus Identity? It is freezing my whole program but there is no way to close it without shutting down the whole program. Im using Proseries Basic.

sjrcpa
sjrcpaAnswer
Level 15
Jan 8, 2026 7:16 PM UTC

This one of many posts in this issue.

https://accountants.intuit.com/community/proseries-tax-discussions/discussion/protection-plus-window-wont-close/00/339452

The more I know the more I don’t know.
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2 replies

sjrcpa
sjrcpaAnswer
Level 15
Jan 8, 2026 7:16 PM UTC

This one of many posts in this issue.

https://accountants.intuit.com/community/proseries-tax-discussions/discussion/protection-plus-window-wont-close/00/339452

The more I know the more I don’t know.
Terry53029Intuit Community Champion
Intuit Community Champion
Jan 8, 2026 7:16 PM UTC

A fix is on the way, not sure when

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