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Level 5
February 5, 2022
Solved

PDF attachment when efiling return

  • February 5, 2022
  • 1 reply
  • 24 views

Trying to attach a pdf to a federal 1041 as "other" which we have done in past years.  Proseries is rejecting the efiling of this return.  Tried calling support and they have no resolve.  Anyone encounter this issue?

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Best answer by Just-Lisa-Now-

are you attaching it as "other" or is it a designated attachment (required)?


OK, this is what I got as a response for this......using Refresh Updates may be an even better bet than just trying to Update.

1 reply

Just-Lisa-Now-
Intuit Community Champion
February 5, 2022

Ive seen several similar complaints, that "other" description is tripping lots of people up.   

What are you trying to attach? To what type of return?

 

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
JMadAuthor
Level 5
February 5, 2022

It is just a miscellaneous statement that we attach to a grantor trust. In addition, we are trying to file an 1120 that has a form that requires a signature and another item of supporting detail  This is also being rejected as we attempted to attach as "other".   This has NEVER been a problem in prior years.

Frustrating because Proseries tech support has no understanding or resolve.

Thank you for any help you can provide 

Just-Lisa-Now-
Intuit Community Champion
February 5, 2022
It seems to be an issue with entity returns and the "other" description.

Im going to see if I can get some kind of Intuit acknowledgement on this, so it can be put in the "this needs to be fixed" queue.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪