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david mueller
Level 1
November 19, 2021
Question

OLD PROGRAM

  • November 19, 2021
  • 2 replies
  • 5 views

I AM TRYING TO LOGIN INTO 2017 PRO SERIES AND IT COMES UP 

UNABLE TO VALIDATE YOUR ONLINE CREDENTIALS

I STARTED USING BASIC IN 2017 FOR INDIVIDUALS BUT STILL USE PRO SERIES FOR PARTNERSHIP AND TRUST RETURNS

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2 replies

dkh
dkh
Level 15
November 19, 2021

Maybe try logging in to your Intuit account.  Might be some options there to verify your credentials.

    Just-Lisa-Now-
    Just-Lisa-Now-Intuit Community Champion
    Intuit Community Champion
    November 19, 2021

    https://proconnect.intuit.com/community/general-login/help/proseries-login-error-unable-to-validate-your-online-credentials/00/6511

    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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