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Level 5
October 11, 2020
Question

No Status Update

  • October 11, 2020
  • 4 replies
  • 18 views

No status update on e-file. The software is showing "return received by Intuit". Intuit is telling me that the IRS is holding the return which is not accurate because when the return sent to the IRS, it says "return sent to the IRS". Anyone knows what's going on?

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4 replies

Level 3
October 11, 2020

I've got three that I sent 5 hours ago that show that they have been received also. I wonder what is up?

MarinaEAAuthor
Level 5
October 11, 2020

Still showing that from yesterday for me. I called Intuit, they are saying the IRS is holding the return. That cant be true because the return has not been sent to the IRS. I dont have acknowledgements that it has been. Only received by Intuit.  Pretty sure the issue is on their end again. Frustrating. 

Intuit Community Champion
October 12, 2020

Take a look in client file and see it there is a 9325 form. That will tell you if IRS received it or not.

Level 2
February 24, 2021
Hello. I have exactly same issue now. It's been a week and never update the e-file status. How did you solve this problem?