No new status update

Forum|Forum|4 years ago
April 1, 2022
2 replies
24 views

Is anyone having issues getting status updates? I submitted two days ago- and it keeps telling me to check back in 24 hours.. a message i've NEVER seen before.

Usually the EF status is updated within an hour/ a little longer this time of year - but never DAYS later.

Seems like its been since this last software update.

I just wanted to check here for a solution before I called.

Thanks in advance!

Just keep swimming!!!

ProSeries Professional

This topic has been closed for replies.

Best answer by dkh

I had some last week that acknowledgements didn't come through using the "Receive Acknowledgments" option. Instead, I highlighted the clients and used "Update Acknowledgment Status" - worked like a charm.

dkhAnswer

Level 15

I had some last week that acknowledgements didn't come through using the "Receive Acknowledgments" option. Instead, I highlighted the clients and used "Update Acknowledgment Status" - worked like a charm.

C

christijoguhnAuthor

Level 3

Thank you so very much! I never realized that option was up there! The blue highlight always worked for me before!!!

dkh

Level 15

You're welcome

Just-Lisa-Now-

Intuit Community Champion

Ive had to highlight and use UPDATE ACKS OF SELECTED RETURNS a bunch this year, its just not pulling everyone in when I use the regular RECEIVE ACKS option.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

C

christijoguhnAuthor

Level 3

Thank you so very much! I never realized that option was up there! The blue highlight always worked for me before!!! This worked!

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