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Ernie
Level 7
December 7, 2019
Solved

New problem broken by an update

  • December 7, 2019
  • 11 replies
  • 17 views

This was broken by the update today!

In the past on a bill if your global setting was for

Per Forms Charges code A Do NOT list forms on invoice. 

If you then wanted to go to a flat fee (for some clients we use per form for some we use fixed rate) you clicked the box beside the a and that portion would be turned off.  You could then go the top of the form and enter in the flat fee.

Now, if you click the box by a to turn it off it immediately turns back on so you can't turn off per form charges.

This needs to be reported and unbroken.  Since someone broke it they should know what they did and be able to fix it easy!!!!

Dusty Ernie

This topic has been closed for replies.
Best answer by IRonMaN

I am not having any issues with my billings ---------------- I use Sage :)

11 replies

Ernie
ErnieAuthor
Level 7
December 7, 2019
@The Intuit Boris
@Ashley at Intuit (aka Henry Jr)
@Charlene_At_Intuit
@Matt105
 
@whomever else needs to get this fixed.

How can they break these things and they are not fixing the existing problems?

Frustrating
Just-Lisa-Now-
Intuit Community Champion
December 7, 2019
I cant even get my global billing flat rate description to show up on an invoice.  SMH
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Ernie
ErnieAuthor
Level 7
December 7, 2019
What REALLY concerns me is not that billing is broken worse than before but what else broke with this update?
AshleyatIntuit
Level 9
December 7, 2019
Hi @Ernie let me see what I can find out.  I'm slow to replies as I just traveled from VA to TX but i'll see if I can get some eyes on this or see what is going on.  Promise I'll try to find something out for you ASAP
rbynaker
Level 13
December 7, 2019
@Ashley at Intuit (aka Henry Jr)
TX?  Noooo, come back to VA!  We're looking for a new governor, care to throw your hat into the ring?  Moderator, Governor.  It's practically the same job, right?
AshleyatIntuit
Level 9
December 7, 2019
Totally, and yeah, I heard on the news last night, smh.... LOL.  Ashley for Governor, I'm down.... hahaha
rbynaker
Level 13
December 7, 2019
AFAIK, Piracy is just fine.  "Let me take your money, and spend it on what I want instead."  I'm either talking about Pirates or Politicians, I'm not convinced there's much of a difference.
IRonMaN
IRonMaNAnswer
Level 15
December 7, 2019

I am not having any issues with my billings ---------------- I use Sage :)

Slava Ukraini!
Ernie
ErnieAuthor
Level 7
December 7, 2019
@IRonMaN that sound like Sage advise (pun intended this morning - this afternoon I am allowing myself to get stressed out).