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J
Jean40
Level 2
September 11, 2020
Question

new password

  • September 11, 2020
  • 3 replies
  • 14 views

Right after I changed my ProSeries password, I can't open QuickBooks.

 

This topic has been closed for replies.

3 replies

dkh
dkh
Level 15
September 11, 2020

When you say,  can't open Quickbooks - do you mean the program won't open or it won't accept your password?

qbteachmt
qbteachmt
Level 15
September 11, 2020

When the provider tells you "one password for everything" that also means it affected everything.

QB uses two steps: Your Intuit ID (the same as what you log into for this forum and the other programs) and then each data file has a username-password management scheme.

Also, for QB help, that community is at this other link:

https://quickbooks.intuit.com/learn-support/us-quickbooks-community/misc/03/community-us

You might want to bookmark it.

Don't yell at us; we're volunteers
R
RVAFA
Level 3
September 12, 2020

Yes-- all of the intuit passwords are the same - so changing one product makes you have to change it on the other.

 

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