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Lord Happy
Level 5
January 18, 2022
Question

Network print settings

  • January 18, 2022
  • 1 reply
  • 6 views

Happy day,

I have a network of 10 workstations and a server. On the server, I customized the print settings for forms to print, the order in which I want them to print, etc.  It does not seem to populate to the workstations. 

1. Is there an option to select that would allow the print settings to populate from the server to the workstations?

2. Is there a file I could move to the work stations that would use the settings I have created?

Thank you in advance for any response, pithy, accurate or otherwise, that you provide.

This topic has been closed for replies.

1 reply

IntuitAngela_13
Level 6
January 18, 2022

@Lord Happy These print settings should be flowing to all of your workstations, as they are stored in the ProNet21\common folder. When you installed the workstations, did you run the workstation installer from the ProNet21\wkstn folder on each of the workstation machines?

You can confirm the Common file path by looking at ProWin\32bit\ProWin21.ini on the workstation machine. It should look something like: CommonFiles=\\SERVER NAME\ProSeries\ProNet21\Common

Lord Happy
Level 5
February 25, 2022

Happy day,

In a 2.5 hour long support session, Robin and Sakaria both stated that print options do not flow from the server and that all workstations must be manually set.  Case #1577323007.

Additionally, on the 1065, the 199A worksheet and the 179 carryforward statement related to 8825 activity, are printing as the first pages of the return, in front of the 1065.  Robin stated that this was a known and internally published error when the 8879-PE is moved to the top of the print order.  Robin suggested changing the print order as a temporary fix.  Subsequent testing with Robin proved that this was not the case.

Hair Loss Score = +18

IntuitAngela_13
Level 6
February 25, 2022

@Lord Happy We are currently aware of an issue where certain forms will print ahead of the return when the print order is changed. The only way to avoid this, at this time, is to not adjust the print order. We are currently investigating this print order issue.

As for the Print Order settings flowing to the workstations, yes those are stored on the server. There are other print settings that are stored locally on each machine, but Print Order is not one of them.