MN State Return will not accept Federal XNP Code, how do I get rid of errors?

Forum|Forum|5 years ago
February 27, 2021
8 replies
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ProSeries Basic

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TaxGuyBill

When you say "Federal XNP Code", I assume you mean you checked non-paid preparer?

I can think of a couple of options:

(1) Mark it as a paid preparer.

(2) Report the problem to Intuit by spending a couple of hours on hold, then frustratingly try to get the customer support agent to understand what you are talking about. Then wait 3 weeks and call Intuit back because it wasn't fixed (again, wait a couple of hours on hold) and need to reexplain and convince the customer support agent about the problem because there is no record of this problem. Wait another 3 weeks and call Intuit back because it wasn't fixed (yet again, wait a couple of hours on hold). This time, after you make the customer support again understand the problem, they say "yes, I see that is reported, but there is no indication of when it will be fixed" (which means it probably won't ever be fixed). Then you just mark it as a paid preparer and e-file it to be done with it.

😂

C

charlievroomanAuthor

Level 3

The problem is I am a non-paid Preparer for a number of Family and Friends and do not sign the returns.

So No Resolution?

I have sat on hold a few times with no solutions provided by Customer Service! Disappointing to say the least.

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TaxGuyBill

For the last few years, the non-paid preparer has given weird errors that Intuit has apparently not fixed. I think most of us just keep it as Paid Preparer for all of our returns, regardless if we are actually paid or not.

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