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O
Olympus Tax
Level 4
May 18, 2022
Question

Login Problems

  • May 18, 2022
  • 2 replies
  • 12 views

Is anyone having the error code (25625) when attempting to open the 2020 or 2021 product,

I am on a server based network.

This topic has been closed for replies.

2 replies

IRonMaN
IRonMaN
Level 15
May 18, 2022

I'm not on a network, but I haven't had any issues opening up either year today.

Slava Ukraini!
M
Matt C
Level 6
May 18, 2022

Hi @Olympus Tax , have you tried refreshing updates? Also, are you having issues with any other years?

If you do and you still run into the issue, can you email the file C:\ProWin21\32bit\logs\proseries.txt to proseries_engineering@intuit.com?

Please include your username in the email somewhere so we know it's you.

 

Regards,
Matt

O
Olympus TaxAuthor
Level 4
May 19, 2022

Hello Matt,

The problem only occurs with 20 and 21, Have refreshed updates, ran a new install and same problem exists.

Sent you an Email yesterday afternoon.

David

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