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Level 3
Feb 11, 2024 4:10 PM UTC
Question

Intuit Link With ProSeries NOT WORKING

Anyone else experiencing the Intuit Link Invite through ProSeries is NOT WORKING?

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    5 replies

    Level 4
    Feb 19, 2024 6:32 PM UTC

    We've had several clients with issues with the Link. One person I was just speaking with has repeatedly been sent an invite, uninvited, re-invited, etc. and it still keeps telling him that he "needs to get an invite" so I give up. Anyone else having this issue? It's extremely frustrating for me and for the client.

    Level 2
    Feb 19, 2024 6:58 PM UTC

    i'm experiencing this, hoping support responds with a resolution.  there is no way to chat or call support from what I can find.

    Level 4
    Feb 20, 2024 3:11 PM UTC

    @bmcniel Could you confirm if this is happening for transferred clients from previous tax year or new tax return client?

    Level 2
    Feb 20, 2024 3:23 PM UTC

    I am having this problem for the 2nd time in 1 week.  You are telling me that I can

    not efile my returns because I am not up to date with my information.  This is taking my time getting everything straightened out.