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Level 3
January 20, 2021
Question

Intuit Invite Lynk is not syncking in all working computers

  • January 20, 2021
  • 2 replies
  • 15 views

When I do an INVITE on a workstation the progress does not reflect in the other computers.

It should change to VIEW in the HomeBase Views of the other computers.

I have 12 computers working on invites but this is causing a conflict since one agent does not know which client has been invited on the other workstations.

last year it worked smoothly, I feel is because we do not have the Re-Sync data Feature this year.

please advise of patch ASAP

Totally frustrated, expend over 5 hrs trying to resolve the issue and the Technitians at ProSeries have no idea as to what is going on.

PLEASE HELP

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2 replies

Level 3
January 22, 2021

Am I the only one experiencing this issue?

Level 4
February 3, 2021

Same here. Did it get resolved?