Internet Connection Error

I am having the same problem with  pro series professional, it will not let me logon to the Internet so I had to work all day off-line.  

You may want to Call your internet service provider and tell them that your Internet is slow ... I believe sometimes the" internet juice" slows down but I'm not sure... I would call..., but you do what you want to do,... just my opinion

Hello @Harriet59 ,

This could be what we might call a "realm" issue. 

There is a file in ProSeries I want you to find and rename. Its called Olac.ini, and its located (most likely) in the C:\BasWin22\common folder. 

Shut down your Basic product

Rename it to something like Olac.ini.old and restart ProSeries. It will have to re-build that file with login information. 

Hope this helps.

the link which helped me.

Firewall configuration and internet access for ProSeries (intuit.com)

when I called tech support - they told me issue was because I was using wireless internet (have been always online via wireless for past 2 yrs. with proseries 2020 and 2021 without this kind of issues)

Added Proseries as app which I allow access to, and it is working fine now. 

I can also tell you if you let your computer sleep on a constant and do not power down you will have this issue as well