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glandons
Level 1
March 28, 2020
Question

instructions to restore proseries files

  • March 28, 2020
  • 1 reply
  • 13 views

I am trying to restore my ProSeries files.  My computer crashed requiring a reinstall of Windows 10.   I have loaded the software, and have back up files, however, I am having trouble finding the correct folders to restore the efile information, and can't find a 1041 file to restore.

Is there any instructions from intuit on the restore process.

 

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1 reply

Just-Lisa-Now-
Just-Lisa-Now-Intuit Community Champion
Intuit Community Champion
March 28, 2020

Once you have the files moved back into the 19Data folder, you'll need to run Homebase Database Maintenance to pull them into HB.   That should make them all appear in Pending of the EFCenter.  Highlight them all then choose Update Acknowledgements of Selected Returns to get all the EF Acks back.

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