Solved
Individual Tax Returns
Why am i being charged a return preparation fee when I have PS Basic 50 and always have and never been charged like this in the past? And how do I eliminate it from my account/profile?
This topic has been closed for replies.
If relicensing the product (as previously mentioned) doesn't change anything, please be sure your using Basic and not Professional by accident, its a more common problem than you would think. As a Basic user youre allowed to download/install both Basic and Pro and if youre using Pro you'll be prompted to Pay Per Return.
If your toolbar looks like this youre in the wrong program.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
