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Level 3
January 22, 2021
Question

Import from Quickbooks

  • January 22, 2021
  • 14 replies
  • 37 views

When I try to export balances to Proseries from Quickbooks, I get the following error:  "Protax20.exe is currently in use processing the same request, try again later."

I have tried restarting the computer, but continue to get the same message.

This topic has been closed for replies.

14 replies

Level 5
January 23, 2021

Is your ProSeries installed under "C:\ProWin20" or a different folder?

Level 5
January 23, 2021

Are you using QuickBooks 2020?

modernoakAuthor
Level 3
January 23, 2021

I have several versions and get the same error with all.

Level 5
January 23, 2021

I'd still be interested to know if your ProSeries is installed under "C:\ProWin20" or a different folder. Especially if it's installed in a folder with blank spaces in it. Like for example "C:\Pro Series\ProSeries2020" or "C:\ProSeries\Professional 2020".

By the way, you can always go the other way, import QuickBooks data into the ProSeries tax return. Open the tax return in ProSeries and go to the menu "Import->Update Return with QuickBooks Data..."