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michaeladalejame
Level 2
December 7, 2019
Solved

I cannot efile 2017

I cannot efile 2017 return on Proseries even though I have renewed for 2018 software.  It is telling me I have not done this, I have updated and tried to call but they are closed.

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IRonMaN
IRonMaNAnswer
Level 15
December 7, 2019

If you are referring to a 1040, you can’t e-file until the 2018 filing season opens on 1/28.

Slava Ukraini!
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6 replies

IRonMaN
IRonMaNAnswer
Level 15
December 7, 2019

If you are referring to a 1040, you can’t e-file until the 2018 filing season opens on 1/28.

Slava Ukraini!
Just-Lisa-Now-
Just-Lisa-Now-Intuit Community Champion
Intuit Community Champion
December 7, 2019
You may want to Re-License your software, just to be sure it realizes you have renewed.  In Professional this is down in Tools> License Products, not sure exactly where it is in Basic, you may have to look around in the top menu bar choices.
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