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Level 1
April 13, 2020
Solved

how to stop repeated request for password

  • April 13, 2020
  • 3 replies
  • 0 views

Proseries keeps asking for password and will ask again and again even though it is on a private desktop where only I have access.  I would like to stop this annoyance.

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Best answer by dkh

Sorry, you can't.  It's a security feature that was implemented last year (or maybe two years ago) and is here to stay.  Too many identity thieves out there would love access to your computer.  ProSeries is helping prevent that.  Have fun with it. Make up goofy passwords that make you smile every time you type it in.

3 replies

dkh
dkhAnswer
Level 15
April 13, 2020

Sorry, you can't.  It's a security feature that was implemented last year (or maybe two years ago) and is here to stay.  Too many identity thieves out there would love access to your computer.  ProSeries is helping prevent that.  Have fun with it. Make up goofy passwords that make you smile every time you type it in.

Just-Lisa-Now-
Intuit Community Champion
April 13, 2020

Are you saying its asking "all the time", or after 30 minutes of inactivity on the computer?

The  having to log back in after 30 minutes of inactivity on the computer is a security requirement that all tax software must follow.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
abctax55
Level 15
April 13, 2020

 "....even though it is on a private desktop where only I have access."

Ever heard of internet hackers?

And if you have an PTIN, there was a question regarding internet security that you had to answer...

HumanKind... Be Both