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Level 1
February 28, 2021
Question

How to remove an unwanted state from proseries basic

  • February 28, 2021
  • 2 replies
  • 13 views

My ProSeries Account allows me for 4 states. Currently I have 4 states but 2 of them are not wanted and needs to be replaced. How do I make this change in ProSeries Basic Edition -2020??

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2 replies

Intuit Community Champion
February 28, 2021
February 28, 2021

Have you licensed the States? If so, there is probably nothing you can do unless you can convince Customer Support that you did NOT print or e-file a tax return from that state.  If you can argue that you accidently licensed them when setting up the software, then customer support may be able to help you.