How to fix my printing issue?

Forum|Forum|4 years ago
February 4, 2022
2 replies
12 views

When I attempt to print, my program is just printing a bunch of white space. Some of the boxes are filled in, but all of the text content to the left is just gone. This happens with Preparer, Client, and Filing copies. Any tips on how to fix this?

ProSeries Professional

This topic has been closed for replies.

Just-Lisa-Now-

Intuit Community Champion

Have you powered off the printer since this began?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

B

BWellerAuthor

Level 2

Yeah, I turned it on and off a couple times. It prints word documents and pdfs fine.

Just-Lisa-Now-

Intuit Community Champion

If you print to PDF does it look ok?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

IntuitAngela_13

Level 6

@BWeller If you to go to the File menu and select Print Options, then General Printing, try selecting either the checkbox for Print Text As Graphic or Print As Image and then print. This has been known to resolve these types of print issues.

Just-Lisa-Now-

Intuit Community Champion

Angela, what causes these types of issues, does anyone know?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

IntuitAngela_13

Level 6

@Just-Lisa-Now- Different types of printer drivers can cause these types of printing issues. ProSeries is really picky with the printer drivers it likes to play nice with.

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