how do i retrieve input client to a new computer

Forum|Forum|2 years ago
February 16, 2024
2 replies
13 views

My old computer was hacked. i bought a new one but my clients input data were not transferred.

how do i retrieve all those clients input.

This topic has been closed for replies.

Skylane

Intuit Community Champion

copy/backup from the old computer then restore to the new one.

Or you can copy the data files from the old computer and paste them in the data directory then run home base maintenance

If at first you don’t succeed…..find a workaround

Just-Lisa-Now-

Intuit Community Champion

Do you still have access to the files on the old computer?

Install ProSeries on the new computer.

On the old computer, open ProSeries and highlight all your client files. Choose File > Client File maintenance and Copy/backup all the files to a flashdrive.

Open ProSeries on new computer.

Click File > Client File maintenance and choose Restore. Highlight all the files on the flashdrive and restore to the new computer.

Now run the Homebase Database Maintenance, that should sync HB up.

You'll then want to open the EF Center, highlight all your client files and choose to Update Selected Acknowledgements to pull all the EFile information into the new computer.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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