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Rupee
Level 1
Aug 3, 2023 11:47 PM UTC
Solved

How do I cancel ProSeries Basic

I want to discontinue using ProSeries Basic, and want to know how to cancel auto renewal. 

This topic has been closed for replies.
Skylane
SkylaneAnswer
Intuit Community Champion
Aug 4, 2023 5:14 PM UTC

Just call support. 800-434-6818... 

If at first you don’t succeed…..find a workaround
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6 replies

Just-Lisa-Now-
Just-Lisa-Now-Intuit Community Champion
Intuit Community Champion
Aug 4, 2023 1:51 AM UTC

You'll have to call in.  Nobody here has access to your account or can make any changes like that, sorry.  Do you have the renewal invoice that was sent?  There should be a phone number included.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
    Skylane
    SkylaneIntuit Community ChampionAnswer
    Intuit Community Champion
    Aug 4, 2023 5:14 PM UTC

    Just call support. 800-434-6818... 

    If at first you don’t succeed…..find a workaround
    Accountant-Man
    Accountant-Man
    Level 13
    Aug 4, 2023 8:05 PM UTC

    Cancel the credit card that they have on file.

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