HOSTED PROSERIES RIGHTWORKS - LOST DATA - RECOVERY FILE ERROR

Forum|Forum|2 years ago
July 31, 2024
6 replies
28 views

I'M LOSING UNSAVED DATA IF I LEAVE A FILE OPEN AND THE PRGRAM CLOSES. I LOSE ALL DATA INPUT FROM THE TIME I LAST MANUALLY SAVED THE FILE. THE NEXT TIME I REOPEN PROSERIES, I RECEIVE A MESSAGE ABOUT AN AUTO RECOVERY FILE BUT THE LINK DOESNT WORK.

I HAVE AUTO SAVE SET UP FOR EVERY MINUTE BUT I DONT THINK IT IS WORKING.

THIS IS INFURIATING, CAUSES ME TIME IN RECREATING THE INPUT NOT TO MENTION CREATES A TON OF RISK.

I'VE CALLED SUPPORT ON THIS NO LESS THAN 10 TIMES THE PAST YEAR AND A HALF AND CANNOT GET AN ANSWER. UNACCEPTABLE!!

ANY SIMILIAR EXPERENCIENCE / FIXES?

THANKS,

ERIC

ProSeries Professional

This topic has been closed for replies.

Best answer by Skylane

@ERIC J 11

Deep down, I have Intuit trust issues so I don’t let Intuit host my data.
I haven't heard similar complaints and didn’t find anything in the search engine…

I’d try a with a complete reinstall and verify compatibility….. if that doesn’t work and intuit can’t help, consider hosting your own files…. Certainly less expensive

T

taoseno

Level 5

Try NOT SCREAMING and you will get an answer!

Jim-from-Ohio

Intuit Community Champion

ok.. do you know the answer taoseno? others may benefit also.

S

Skylane

Answer

Intuit Community Champion

@ERIC J 11

Deep down, I have Intuit trust issues so I don’t let Intuit host my data.
I haven't heard similar complaints and didn’t find anything in the search engine…

I’d try a with a complete reinstall and verify compatibility….. if that doesn’t work and intuit can’t help, consider hosting your own files…. Certainly less expensive

If at first you don’t succeed…..find a workaround

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