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Level 6
July 15, 2021
Question

Help! ProSeries Professional requiring PPR for State Extensions

  • July 15, 2021
  • 3 replies
  • 24 views

Of course I'm having this issue now when the extensions are due for pass through entities.  I have proseries professional 15 free business returns and unlimited basic.  All federal business entities have either been filed or extended.  All are MD entities with a due date of tomorrow.  I'm trying to extend those returns but ProSeries wants me to pay to authorize them.  I tried updating the license with no luck.  I did just do a Windows update.  Not sure if the updated created an issue and wiped out the ProSeries license information.  

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3 replies

Just-Lisa-Now-
Intuit Community Champion
July 15, 2021
you're sure you get 15 free federal AND state business returns or it is only federal?
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
dsocpaAuthor
Level 6
July 15, 2021

Yes, I've been purchasing the software in this manner since proseries gave the option for unlimited basic.

Just-Lisa-Now-
Intuit Community Champion
July 15, 2021
You'll have to call support then and get them to update your licensing for the correct package.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪