Has any other foreign based client been advised by technical support that it does not support overseas customers only those based in the US?

Forum|Forum|4 years ago
August 16, 2021
2 replies
18 views

Contacted technical support regarding protected PDFs today and was told that PS does not support people outside the US because the IRS is in the US. After two years of filing with PS from overseas I am flabbergasted.

ProSeries Professional

This topic has been closed for replies.

Just-Lisa-Now-

Intuit Community Champion

protected PDFs?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

T

Terry53029

Intuit Community Champion

Are you talking about protecting a PDF with a password, and what would your question be

O

OverseasEAuthor

Level 3

I have Thunderbird and it simply does not link up to my account.

qbteachmt

Level 15

For my system, the "mailto" protocol needed to be changed:

Settings > Apps > Default Apps (from the left) and on the right, scroll to the bottom > Choose default apps by protocol

Any URL or hypertext where the real path starts with "mailto:" will trigger whatever you assign here. Even web-based gmail will honor this, but there are some other settings to make, including in gmail, for that to bypass a desktop client mail app.

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