Getting error while installing ProSeries 2018 saying, "the program can't start because api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer".

I got this error on my Windows 8.1. Is there any quick suggestion to fix this 'api-ms-win-crt-runtime-l1-1-0.dll is missing' error?

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Best answer by sunshine77

@Just-Lisa-Now- Thanks for your suggestion. With a google search, I found a DLL site's link: https://dlldownloads.com/api-ms-win-crt-heap-l1-1-0-dll/ I downloaded this file and replaced the older one with the new one, and my problem was solved. Thanks once again.

Intuit Community Champion

That's a Windows .dll file.

If you google api-ms-win-crt-runtime-l1-1-0.dll you'll find lots of pages explaining how to fix it when that file is missing.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

sunshine77AuthorAnswer

Level 2

@Just-Lisa-Now- Thanks for your suggestion. With a google search, I found a DLL site's link: https://dlldownloads.com/api-ms-win-crt-heap-l1-1-0-dll/ I downloaded this file and replaced the older one with the new one, and my problem was solved. Thanks once again.

Intuit Community Champion

woohoo! 🙂

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

Intuit Community Champion

Lisa is correct. If you’re not technically inclined ask your IT person or Intuit tech support should be able to help

If at first you don’t succeed…..find a workaround

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