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Level 2
December 19, 2019
Solved

Fixed Asset Manager 2019

  • December 19, 2019
  • 3 replies
  • 0 views

The 2019 fixed asset manager workstation install is not working.  Icon will not appear on workstation computer.  Is this happening to anyone else

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Best answer by art kroon

Were you able to find an answer or solution? I'm having the same issues. I installed the program to our server and the workstation installers aren't doing anything. They run the process which seems to complete itself, however its not actually doing anything.

I've resorted to creating a shortcut from the "famw3219" application file to the workstation's desktop. This seems to work just fine, but i don't believe this is the "correct" method.

3 replies

Level 4
December 19, 2019

Yes, I tried reinstalling on the server and it still is not working. 

Ernie
Level 7
December 19, 2019

@bfolsom  @Jl61_2  We are just users like you.  I would recommend calling support at one eight hunderd 434 six eight one eight

art kroonAnswer
Level 2
January 9, 2020

Were you able to find an answer or solution? I'm having the same issues. I installed the program to our server and the workstation installers aren't doing anything. They run the process which seems to complete itself, however its not actually doing anything.

I've resorted to creating a shortcut from the "famw3219" application file to the workstation's desktop. This seems to work just fine, but i don't believe this is the "correct" method.

Level 2
January 13, 2020

Happening to me currently as well, did you ever get this resolved.

 

Jl61_2Author
Level 2
January 14, 2020

I still cant get it to install.  Tech support thinks its my network.  I thing its their download.

 

Jl61_2Author
Level 2
January 14, 2020

Call tech support they have a work around now.  1-800-434-6818