FinePrint

Forum|Forum|5 years ago
January 30, 2021
10 replies
52 views

FinePrint software--I've been using it in conjunction with ProSeries for longer than I can remember. Tried to print my first return today--the boilerplate form is all gibberish, but the data entries are printing OK. However, ProSeries will make a pdf that looks great. And if I change the printer so it goes straight to my laser printer, it looks great there, too. Any suggestions? Anyone else having this issue?

Cross-posted to FB.

ProSeries Professional

This topic has been closed for replies.

S

SeanS

Level 4

Yes

Printing gibberish on forms

Letter is fine

Pdf is fine

F

Fabian

Level 5

The gibberish thing in FinePrint, what federal or state causes that? For example: is it Individual Minnesota?

Is it happening in both federal and state?

When did you update ProSeries last time?

Are you using Professional or Basic?

G

gabletaxAuthor

Level 5

Fabian: For me, it's a federal Form 1065 as well as a federal Form 1040. I haven't tried printing a state yet. I'm using ProSeries Professional and updates are downloaded every night. I'm not at that workstation right now, but I recall seeing the January 29 update being installed.

F

Fabian

Level 5

Is your definition of "gibberish" similar with what has been reported at (https://proconnect.intuit.com/community/proseries-tax-discussions/discussion/re-actual-forms-i-e-1040-sch-c-not-printing-out/01/120129#M62212)?

If it's not the same, can you please take a picture and post it here. Create a fake return with random information in it. Use the camera button right above where you type your reply.

G

gabletaxAuthor

Level 5

@Fabian Oops. With "Print as image" selected, ProSeries now crashes instead of printing. So I guess we could say it doesn't fix the problem.

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