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Level 2
May 8, 2020
Solved

Failing to convert file for efile

  • May 8, 2020
  • 2 replies
  • 13 views

Files will not convert properly and therefore are not able to efile.

This topic has been closed for replies.
Best answer by Just-Lisa-Now-

Is this a new problem?   Are you highlighting the client files from the EFCenter and converting from there?

I would suggest trying the REFRESH updates option at the bottom of the Updates drop down menu.

2 replies

Just-Lisa-Now-
Intuit Community Champion
May 8, 2020

Is this a new problem?   Are you highlighting the client files from the EFCenter and converting from there?

I would suggest trying the REFRESH updates option at the bottom of the Updates drop down menu.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Level 2
May 8, 2020

Just-Lisa-Now, THANK YOU!!! Your idea fixed it!!  👍