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Level 3
February 8, 2023
Solved

eSignatures screen not populating-ProSeries Basic

  • February 8, 2023
  • 1 reply
  • 4 views

I have used esigs for a couple of years and love it.  This year that tab is not populating with client names.  I have signatures bought and paid for.  

Returns have been checked for efiling.

Is there a setting or option that needs to be clicked to get clients to show on the esignatures tab?

Thanks,

George

 

 

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Best answer by GeorgeCPA

Nevermind, I forgot that the esigs are requested on the efile tab.  Should be all set now.

1 reply

GeorgeCPAAuthorAnswer
Level 3
February 9, 2023

Nevermind, I forgot that the esigs are requested on the efile tab.  Should be all set now.