Esignature sent wrong 8879 to client along with correct return
Just sent a 1040 return to a client for esignature. They received the correct return but the 8879 was someone else's. How does that happen?
Just sent a 1040 return to a client for esignature. They received the correct return but the 8879 was someone else's. How does that happen?
I contacted docusign. They recommended clearing cache and cookies. Didn't work. I did refresh and repair updates. Next step will be to uninstall and reinstall Proseries. Side note on the 8879 that keeps popping up, the wife is deceased.
Deleted the _esignature pdf from the temp folder.
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