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Level 1
December 6, 2019
Solved

Error when importing into Fixed Asset Manager

  • December 6, 2019
  • 2 replies
  • 14 views

When selecting import from proseries, a debug window appears and you are unable to import from ProSeries

This topic has been closed for replies.
Best answer by Intuit_AleeW

We are aware of this unexpected behavior, and are currently working with our development team to get this resolved. We do apologize for any inconvenience this is causing you. 

2 replies

Employee
December 6, 2019

We are aware of this unexpected behavior, and are currently working with our development team to get this resolved. We do apologize for any inconvenience this is causing you. 

Level 2
December 6, 2019
Is there a target date for this resolution? We have multiple clients who are effected by this and have multiple pages of assets that would need to be input manually to complete the returns by the extension due date.
Level 2
August 20, 2020

I am importing assets from ProSeries Tax 19 (Partnership file) to ProSeries Fixed Asset Manager (FAM) 19 so I can reimport into ProSeries Tax 19 (S Corp file). I have received two errors.  #1 In ProSeries Tax, the date 03/21/2019 is displayed as 03/21/19 as Date Acquired which is the same as the Date Placed in Service which displays as 03/21/2019.  FAM does not recognize these as the same date and will not import the asset.  #2 If there is NO date in the Date Acquired field, an error occurs with the message - Field cannot be blank) but the asset imports. It seems the mapping is incorrect.  Can this be resolved?