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Level 3
April 7, 2022
Solved

Error Messsage on E-Filed return

  • April 7, 2022
  • 2 replies
  • 9 views

Spouse SSN and Spouse Name Control in the return must match the e-file database. 

I rechecked the name and SSN had the client call Social Security office to validate the accuracy of his name and SSN.  I resubmitted the return and got the same error code R0000-503-02.  Contacting IRS is a bear...   Any suggestions as to why the reject?

Thanks

This topic has been closed for replies.
Best answer by taxes96786

Do you have a copy of the prior filed return? Does the information match. Have the client register on the IRS website and check the information there.

2 replies

Just-Lisa-Now-
Intuit Community Champion
April 7, 2022
do they have multiple middle or last names? IRS may have the wrong name as "last".
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
tonygAuthor
Level 3
April 13, 2022

The name used on the tax return matches the name on Economic Impact Payment letter received.

Level 8
April 7, 2022

Do you have a copy of the prior filed return? Does the information match. Have the client register on the IRS website and check the information there.