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Level 1
January 10, 2020
Question

error message: sign in completion failed. "oauth.platform.intuit.com"

  • January 10, 2020
  • 12 replies
  • 36 views

When trying to open ProSeries: error message: sign in completion failed. "oauth.platform.intuit.com"

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12 replies

Just-Lisa-Now-
Intuit Community Champion
January 10, 2020

Does this help at all?

https://proconnect.intuit.com/community/help-articles/help/sign-in-completion-failed-remote-name-could-not-be-resolved-when/00/6550

or maybe just a reboot of your computer and modem will resolve the issue.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Level 3
January 10, 2020

We are having the same problem. It is also affecting all past years of the program. I can sign in at my home, but at work we cannot. Different internet service providers. I have tried all of the fixes listed that I could find in the forums. No luck as of yet. I am going to bring the work computer home today to at least back up prior years files. And install 2019 program.

Any suggestions would be greatly appreciated.

We have been with Proseries since tax year 2000. Never have had this problem before.

Exact error wording is: Sign in completion failed. The remote name could not be resolved. 'oauth.platform.Intuit.com'

IRonMaN
Level 15
January 10, 2020
Level 3
January 10, 2020

Yes found this a few days ago. None of the suggestions in it have helped.

Thank you for the suggestion.