emailing return

Forum|Forum|2 months ago
March 26, 2026
3 replies
0 views

I emailed a return to client and she keeps asking me to put it in PDF form which it is. She says it keeps coming in .dat form and she can't download it. I tried emailing the same return to myself and it downloaded immediately.

Any suggestions as to why she can't download the return?

ProSeries Professional

sjrcpa

Level 15

Different versions of Adobe?

Security settings?

And not a good idea to email a tax return.

The more I know the more I don’t know.

rbynaker

Level 13

I don't use Outlook. At some prior point in my life, an improperly configured Outlook would send attachments encapsulated in a file called winmail.dat. The file could only be read by other people using Outlook. I don't remember the fix but maybe that's what's happening here? I think the format was called TNEF and at one point I had a unix program called fenton ("no tnef" backwards) that would reverse the useless winmail.dat file back to the original attachment.

Rick

Just-Lisa-Now-

Intuit Community Champion

You shouldnt be Emailing anything. Get a free secure portal to upload to and they can download from there.

Encyro or Verifyle are good ones to look at.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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