I filed my electronic extension for a client on 4/15 and I have the 9325 to prove it. Now ProSeries says the extension is "in process" and "has not been filed", and will not allow me to electronically file the completed return. I lost extensions twice last year and paid penalties because I couldn't prove it. This time I kept the 9325 (which has also disappeared from the return). How do I convince ProSeries that the extension was accepted?
Anything is worth trying, but, not unexpectedly, it didn't work. The extension has still not been filed, the 9325 that I have with the names, addresses and social security numbers of this client is nowhere in the return now, Filed extensions REALLY shouldn't just vanish. Nothing filed should vanish. I couldn't prove last year that this is what happened so I paid the penalties, but this year I can prove it.
Switch the names back to how the extension was filed, then go to the EFCenter, highlight the file, and use this option to pull the ack back in.
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