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Level 3
Feb 18, 2024 3:38 AM UTC
Question

EIC schedule is not calculating

Is anyone expericencing this situation? my first client no problem. But I've noted the next 2 return requiring the EIC  calculation is missing. It is calculated to line 6..where the program suppose to take the earned income and calculate the credit but it is being left blank. I've called outside tech support hours? OR I thought we receive extended hours during tax season? Please advise thanks

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    4 replies

    ljr
    Level 9
    Feb 18, 2024 1:17 PM UTC

    you confirmed the income limit wasn't exceeded?

    Intuit Community Champion
    Feb 18, 2024 2:29 PM UTC

    Did you fill out the Federal Worksheet part lV, Earned income Credit information. Or maybe Investment income limit?

    Just-Lisa-Now-
    Intuit Community Champion
    Feb 18, 2024 3:20 PM UTC

    Sounds like they dont qualify for EITC. 

    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
    Level 4
    Feb 18, 2024 5:27 PM UTC

    Have you check that dates of birth are entered correctly?