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Level 2
February 3, 2020
Solved

EFIN Registration

  • February 3, 2020
  • 4 replies
  • 27 views

When I try to EFile I get an error message that says "Oops! The EFIN has not been registered to your Account!"

However, I have "updated my account to enroll EFIN ###### ."

Is there something else I should be doing?

Thanks.

This topic has been closed for replies.
Best answer by Just-Lisa-Now-

Id try to re-license the program and see if that pulls the correct information.  If it doesnt, your only other choice is to call support  😞

Tools > License Product

4 replies

George4Tacks
Level 15
February 3, 2020
JRHAuthor
Level 2
February 3, 2020

My account lists the EFIN as approved. 

George4Tacks
Level 15
February 3, 2020

@Just-Lisa-Now- may have a suggestion on how to update that on your computer.

Answers are easy. Questions are hard!