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pyle-patty
Level 3
July 27, 2020
Question

efiles wont send

  • July 27, 2020
  • 7 replies
  • 51 views

All of a sudden my efiles won't send.  Thoughts?

This topic has been closed for replies.

7 replies

IRonMaN
IRonMaN
Level 15
July 27, 2020

My first thought would be - what happens when you try?  You are  a little light on details.

Slava Ukraini!
    pyle-pattyAuthor
    Level 3
    July 27, 2020

    It acts like it's transmitting, then comes back with an error that file was not transmitted.  the efile

    log shows it's ready to transmit after all the wait for it to transmit is over.

    dkh
    dkh
    Level 15
    July 27, 2020

    What's the error message on the Transmission Log?   Program needs updated? Error in the files?

      Just-Lisa-Now-
      Just-Lisa-Now-Intuit Community Champion
      Intuit Community Champion
      July 27, 2020

      Do you have a PDF attached to it?

      ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
        pyle-pattyAuthor
        Level 3
        July 27, 2020

        Yes.

        Just-Lisa-Now-
        Just-Lisa-Now-Intuit Community Champion
        Intuit Community Champion
        July 27, 2020

        I feel like Ive seen this problem mentioned when people have a file attached, it may be too big?   

        Do you have the option to rescan it in a lower resolution to make it a smaller file?

        ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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