Efile reject-reason no ID PIN

Forum|Forum|5 years ago
April 25, 2021
1 reply
11 views

2020 Efile rejected-says needs ID PIN. I efiled 2019 return before the deadline-client then gave me an additional W-2. A "corrected" return was mailed in, again before the deadline.

Now when I attempt to file 2020 the reject says it needs an ID PIN. Client never received any notice or letter from IRS on this issue and never received an ID PIN in order to file this year

I have been unsuccessful in getting PPS to answer the phone. Any ideas on how to solve this?

ProSeries Professional

This topic has been closed for replies.

dkh

Level 15

Try this https://www.irs.gov/identity-theft-fraud-scams/retrieve-your-ip-pin

T

taxes96786Author

Level 8

Thank you. I did all the research and am waiting for Monday so I can call because client never received the notice or the ID Pin. I'm pretty sure I know what the problem is as stated in original post.

Just-Lisa-Now-

Intuit Community Champion

Not sure theres much YOU can do about this, the client needs to retrieve their IPPIN. Be sure youve got a signed 2848 before taking the time to call.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

Sign up

Login with SSO

Let's get you signed in

Login with SSO