Efile issues

Forum|Forum|3 years ago
January 24, 2023
2 replies
26 views

I am Efiling today Five 2021 tax returns-yes late filers. Intuit says to convert- I must usde a date for Pin selection in 2022- its converts & goes to IRS- IRS rejects them all because I need a date in 2023. If I use a 2023 PIN date- Intuit rejects it- any ideas.

ProSeries Professional

This topic has been closed for replies.

Best answer by garman22

Sorry but I can't find the disable error chercking box

in EF center highlight your client and click efile/electronic filing/convert transmit returns and the pop up at bottom will be "enable conversion error checking" unclick and after putting in todays date, you'll be good to go.

C

chrismendelsohn

Level 2

I have this same issue for 2 returns. I updated the software and if I put in a 2022 date its rejected. If I put in a 2023 date, the software rejects its.

G

garman22

Intuit Community Champion

put todays date and then disable error checking. All mine were rejected until I put todays date and disabled the error checking.

P

phoenixmike230Author

Level 2

Sorry but I can't find the disable error chercking box

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catherine11

Level 4

Override option isn't the best option - if only ProSeries could fix this! BTW, E-Filing 2020 doesn't have this error!

MariaR

Level 4

Same here, I e-filed a 2020 and that went through just fine. I kinda agree and I'd rather wait a couple days and avoid disabling/overriding error checks. Hopefully they fix this soon!!

Now that I mention it, I hope they're aware of this issue. As a just in case, where/how can we make them aware of this issue?

M

MelissaL

Level 4

This is a known issue and they are supposedly working on it. You can call them and add your name to the list so that you are notified when it is fixed. Although I find that they don't bother with that either...

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