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Level 2
February 2, 2022
Question

e-signatures error

  • February 2, 2022
  • 1 reply
  • 5 views

Hi! is anyone else having problems with esignatures on the taxpayer's end when trying to sign.

This only applies to joint filers. I requested an e-signature for them to sign. When they receive the email, when spouse tries to sign, it automatically signs taxpayers signature, it wont let spouse sign at all.

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1 reply

Level 2
February 2, 2022

Do they have a separate email between the two or are you attempting to send the signature request to one email?

Level 2
February 2, 2022

I am attempting to send the request to one email......do i add her email on the tax return that way the request will go to both?

Level 2
February 2, 2022

They will need to have a different email per person. Otherwise the email will register as the taxpayer only and not the spouse.