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Level 2
June 5, 2020
Question

E Signature dashboard

  • June 5, 2020
  • 2 replies
  • 5 views

My e-signature dashboard is once again not coming on and giving me an unexpected error has occurred. Is this just me or has it stopped working again for others?. We had the same issue 3 weeks ago and then Proseries finally fixed the problem and it was working well until this afternoon. I have done everythimg support has told me to do in the past including refreshing the updates.

Fortunately I can still see what is happening in docusign but can't see it on the dashbaord

Are other people in the same pickle?

Thanks,

ALAN Tivoli

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2 replies

Just-Lisa-Now-
Intuit Community Champion
June 5, 2020

Seeing multiple reports of issues with ProConnect Tax Online getting a blank white page, Im guessing something is amiss on Intuits end.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
ativoli1Author
Level 2
June 6, 2020

Thansk. Hopefully they will get it fixed over the weekend.