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BillPurf
Level 3
February 15, 2021
Question

E-filing error

  • February 15, 2021
  • 9 replies
  • 11 views

I attempted to e-file a return and received a message that I didn't have the latest version of pro-series in order to do so.  My updates say that I do.

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9 replies

IRonMaN
IRonMaN
Level 15
February 15, 2021

Try going to your computer start button.  Click on it and then select ProSeries and from there select "repair updates".  See if that solves the problem.

Slava Ukraini!
    B
    BillPurfAuthor
    Level 3
    February 15, 2021

    not.  However, when I select a taxpayer to work on I get a "scripts error", and it asks if I want to continue.  Would that have anything to do with the problem?

    IRonMaN
    IRonMaN
    Level 15
    February 15, 2021

    Try rebooting your computer to fix that one.

    Slava Ukraini!
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