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L
lefty
Level 4
June 21, 2020
Solved

E-Filing Bug

  • June 21, 2020
  • 1 reply
  • 12 views

2018 Federal Return was E-filed unsuccessfully.

Error message says "The version of ProSeries you are using is no longer current......" but I have already updated my software several times.  I already went to the update menu and selected "update installed products" several times.  I keep Re-Efiling and keep getting the same error.

Help!!!!

This topic has been closed for replies.
Best answer by abctax55

But did you go to the "refresh" updates, just below the regular updates?  

THAT seems to be necessary, for reasons I do not understand.

1 reply

abctax55
abctax55Answer
Level 15
June 21, 2020

But did you go to the "refresh" updates, just below the regular updates?  

THAT seems to be necessary, for reasons I do not understand.

HumanKind... Be Both
    T
    taxmama1982
    Level 2
    June 22, 2020

    Thank you very much. I ran through the Update 4 times and was pulling my hair out.

      abctax55
      abctax55
      Level 15
      June 22, 2020

      YVW...

      I don't use PS - but this seems like a really odd way of handling updates.

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